Privacy Policy

Please read the following information carefully:

This policy outlines our general principles regarding the processing of personal data belonging to users of the application and the website www.quantumai.ro. We want to ensure that you understand how we will use or not use the information you entrust to us. To understand your own rights, we advise you to read this Policy.

Introduction

Welcome to QUANTUM EVA AI. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our application. By accessing or using QUANTUM EVA AI, you agree to the practices described in this Privacy Policy. The personal information we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Data Protection Principles

We are committed to adhering to the following data protection and processing principles:

Processing is lawful, fair, and transparent. Our processing activities have legal grounds. We always consider your rights before processing personal data. We will provide you information regarding the processing upon request.
Processing is limited to its purpose. Our processing activities correspond to the purpose for which the personal data was collected.
Processing is done with minimal data. We only collect and process the minimal amount of personal data necessary for any purpose.
Processing is limited to a period of 5 years. We will not store personal data longer than necessary.
We will do our best to ensure the accuracy of data.
We will do our best to ensure the integrity and confidentiality of data.

What Data We Collect

Information you provide to us: When you register to use our Services, we may collect the following information about you:
- Your name
- Email address
- Address, city, country, or other information necessary for delivering a product or service
Information collected automatically about you: The website quantumai.ro processes data about user behavior concerning the use of the website, including, but not limited to, session data, browsing behavior, location data, demographic data, Internet Protocol (IP) address where available, operating system, and browser type. These are statistical data about visitors’ actions and browsing patterns, do not identify any person, and are collected to improve and personalize the website based on cookies. This processing is legitimately based on Art. 6, para. 1, lit. a), b), c), f), GDPR. This information is used to improve the customer experience. Thus, when you use our services or search the content of our site, your activities may be recorded.
Usage data: We may collect information about your interactions with the application, including, but not limited to:
- Device information: device type, operating system, and other technical information.
- Usage details: information about your use of the application, logs, timestamps, credits used, and features used.
- Audio information: QUANTUM EVA AI uses microphone permission to listen to user queries but does not store any audio information. The audio is processed in real-time to transcribe user questions into text, which is then used for conversation with the AI language model.
- Information you upload to the application: such as text, PDF files, photos, images, or other information you provide to the application to receive a response.
- Cookies and tracking technologies: We may use cookies and similar tracking technologies to track activity on our application and store certain information.

How We Use Your Information

We use the information we collect in the following ways:

To provide and maintain our service: ensuring the application works correctly and providing customer support.
To process transactions: managing subscription payments and any in-app purchases.
To improve our service: analyzing usage data to enhance application features and user experience.
To communicate with you: sending updates, promotional materials, and other information related to your use of the application.

How We Share Your Information

We may share your information under the following circumstances:

With service providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing and data analysis.
For legal reasons: If required by law or in response to valid requests by public authorities.
With your consent: We may share your information for any other purpose disclosed with your consent.

QUANTUM EVA AI uses third-party services to provide some of its services, including hosting, analytics, and credit card processing. These third-party services may collect and store information about user interactions with QUANTUM EVA AI. QUANTUM EVA AI does not control the privacy practices of these third-party services, and users should consult the privacy policies of these services for more information.

Link to the privacy policy of the third party service providers used by the application:

Google Play

Politica de confidențialitate – Confidențialitate și termeni – Google

Google Analytics

Politica de utilizare Google Analytics pentru Firebase

Stripe

Oblio

Terms

Open AI

Declarația de confidențialitate și politica Ai

Links to Other Sites

This service may contain links to other websites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Depending on the context of your interactions with us, we may ask you to provide certain permissions to allow our application to function properly. You can choose to opt out at any time, but please note that not granting these permissions may cause our app to malfunction. The main permissions we request are microphone, camera and image gallery permissions, for interactions with QUANTUM EVA AI ChatBot.

Data security

We use administrative, technical and physical security measures to protect your personal information. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your data protection rights

Depending on your location, you may have the following rights regarding your personal data:

Access: you have the right to request copies of your personal data.
Rectification : You have the right to request that we correct any information that you believe is inaccurate or complete information that you believe is incomplete.
Deletion: you have the right to request the deletion of your personal data under certain conditions.
Restrict processing: you have the right to request that we restrict the processing of your personal data under certain conditions.
Purpose of processing: you have the right to object to our processing of your personal data, under certain conditions.
Data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.

Children’s Privacy

These services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete such information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

Technical and Organizational Measures and Processing Security

Concretely and in accordance with the law, we take appropriate technical and organizational measures (policies and procedures, IT security, etc.) to ensure the confidentiality and integrity of personal data and the way it is processed.

– We guarantee that quantumai.ro does not sell personal data collected from physical visitors and will not disclose this data except to those entitled to know it, in compliance with the principles and obligations established by law.

– We draw the attention of quantumai.ro site visitors that it may contain links to websites whose privacy or data processing policy is different from that of the quantumai.ro site. If you submit personal data to any of these sites, your information is subject to their privacy or data processing statement. The policy of the quantumai.ro site regarding the processing and protection of personal data does not apply to the information provided on the respective sites. In this regard, we recommend that you carefully read the privacy policy of any website you visit.

– Please note that despite the measures we have implemented to protect your data, the transfer of data over the Internet or other open networks is never completely secure and there is a risk that your personal data may be accessed by third parties unauthorized. As a data subject, the User can contact quantumai.ro at any time and free of charge, with a notification, using the email address support@quantumai.ro to exercise their rights in accordance with the GDPR.

These rights are as follows:

The right to receive information about data processing and a copy of the processed data.
The right to request the rectification of inaccurate data or the completion of incomplete data.
The right to request the deletion of personal data and, if the personal data has been made public, to inform other operators about the deletion request.
The right to request the restriction of data processing.
The right to receive personal data concerning the data subject in a structured, commonly used format and to request the transmission of this data to another operator.
The right to object to data processing with the intention to stop processing.
The right to withdraw consent at any time to stop data processing based on your consent. Withdrawal will not affect the lawfulness of consent-based processing prior to withdrawal. The withdrawal of consent regarding the processing of personal data cannot take place regarding the fulfillment of legal obligations.
The right to file a complaint with a supervisory authority if the User reasonably believes that the processing of personal data has been carried out by the Operator in violation of the GDPR. The exercise of these rights regarding the processing of personal data cannot take place regarding the fulfillment of the Operator’s legal obligations.

Account Deletion Request Procedure

App/Developer Name: QUANTUM EVA AI SRL
App Name: QUANTEVA ChatBot AI

If you wish to request the deletion of your account, please follow the steps outlined below. We aim to make this process as straightforward as possible to ensure your data privacy and security.

Steps to Request Account Deletion:
To request data deletion, please send an email with the subject “DATA DELETION” to support@quantumai.ro.

You may be asked to verify your identity for security reasons.

Provide your username, e-mail address and the reason for deletion.

Types of Data Deleted:

Personal Information:
Your name, email address, physical address, and any other personally identifiable information.

Usage Data:
Information related to your interactions with the app, including logs, preferences, and activity data.

Uploaded Content:
Any content you have uploaded or shared within the app, such as photos, documents, or messages.

Types of Data Retained:

Transaction Records:
Any transaction records related to purchases or subscriptions, retained for legal and accounting purposes.

Anonymized Data:
Non-identifiable data that may be kept for analytical and service improvement purposes.

Retention Periods:

Immediate Deletion:
Personal information and usage data will be deleted immediately upon account deletion request.

Legal Retention:
Transaction records will be kept for up to [specify period, e.g., 7 years] to comply with legal requirements.

Anonymized Data:
Retained indefinitely for the purpose of improving our services without identifying any individual user.

We are committed to ensuring that your personal data is handled securely and with respect.
For more detailed information about our data handling practices, please refer to our Privacy Policy: https://quantumai.ro/privacy-policy.

Privacy Policy Changes We reserve the right to change this privacy policy. The privacy policy with any subsequent changes and additions will be published on the quantumai.ro website.

Disclaimer

QUANTUM AI assumes no responsibility for the content (text, photos, multimedia elements) nor for the policies, terms and conditions of the partners’ sites.

COOKIES POLICY

Please read the following information carefully:

In order to comply with the requirements set forth in the EU Directive of May 26, 2012 and the provisions of Law no. 506 of November 17, 2004, regarding the processing of personal data and the protection of private life in the electronic communications sector, all visitors to the quantumai.ro site are requested to consent before cookies are transmitted to their computers. The QUANTUM EVA AI application and the quantumai.ro website use its own and third-party cookies to offer visitors a much better browsing experience and services adapted to the needs and interests of each user.

Cookies play an important role in facilitating access and providing multiple services that the user enjoys on the Internet, such as:

Customizing certain settings such as: the language in which a site is viewed, accessing old preferences by clicking the “forward” and “back” buttons.
Cookies provide valuable feedback to website owners about how their websites are being used by users so they can make them more efficient and accessible.
They allow multimedia or applications from other sites to be included on a given site to create a more valuable, useful and enjoyable browsing experience.

WHAT IS A “COOKIE”?

An “Internet cookie” (also known as a “browser cookie” or “HTTP cookie” or simply “cookie”) is a small text file consisting of letters and numbers that will be stored on your computer, mobile terminal or other device of a user from whom the internet is accessed. The cookie is installed by a request issued by a web server to a browser (eg Internet Explorer, Chrome) and is completely passive (ie it does not contain software, viruses or spyware and cannot access information on the user’s hard drive ). ). The lifetime of a cookie is technically determined and only the web server that sent the cookie can access it again when a user returns to the associated website. Cookies themselves do not request personal information and, in most cases, do not personally identify Internet users.

There are two main categories of cookies:

Session cookies – These are temporarily stored in the cookie folder of the web browser so that the browser can retain them until the user exits the site or closes the browser window (for example, when logging in/out from an account webmail or social network).
Persistent cookies – These are stored on the hard drive of a computer or device (depending on the predefined cookie lifetime). Persistent cookies also include those placed by a site other than the one the user is currently visiting – known as “third-party cookies” – which can be used anonymously to remember a user’s interests so that advertising to be as relevant as possible.

WHAT ARE THE ADVANTAGES OF USING COOKIES?

A cookie contains information that links a web browser (user) to a web server (website). If a browser accesses that web server again, it can read the information already stored and react accordingly. Cookies provide users with a pleasant browsing experience and support the efforts of many websites to provide user-friendly services (for example, privacy preferences, site language options, shopping carts or relevant advertising).

WHAT IS THE LIFETIME OF A COOKIE?

Cookies are managed by web servers. The lifetime of a cookie can vary significantly depending on the purpose for which it is placed. Some cookies are used exclusively for a single session (session cookies) and are not retained once the user leaves the website, while other cookies are retained and reused each time the user returns to that website website (persistent cookies). However, cookies can be deleted by a user at any time through the browser settings.

WHAT ARE THIRD PARTY COOKIES?

Certain sections of content on some sites may be provided by third parties/vendors (for example, a news box, video or advertisement). These third parties may place cookies through the site, known as “third-party cookies” because they are not placed by the owner of the site. Third party providers must also comply with applicable law and the site owner’s privacy policies.

HOW ARE COOKIES USED BY A SITE?

A visit to a website may place cookies for different purposes:

Cookies to improve website performance;
Cookies for visitor analysis;
Cookies for geotargeting;
Cookies for user registration.

Performance cookies

This type of cookie keeps the user’s preferences on this site, so there is no need to set them on every visit. Examples include video player volume settings or video streaming speed.

Visitor analysis cookies

These are cookies generated by third-party analytics software each time a user visits a website. This cookie tells if you have visited this site before. Your browser will signal if you have this cookie, and if not, one will be generated. This allows monitoring of unique users who visit the site and how often they do so. As long as the visitor is not registered on the site, these cookies cannot be used to identify individuals. If registered, the details provided, such as email address and username, may be known, but they are subject to confidentiality, according to the legal provisions on the protection of personal data.

Geotargeting cookies

These cookies are used by software that determines the user’s country of origin. It is completely anonymous and is only used to target content. Thus, even when the visitor is on a page in Romanian or another language, he will receive the same advertisement.

Registration cookies

When you register on a site, a cookie is generated that lets you know whether you are registered or not. The servers use these cookies to show the account you are registered with and whether you have permission for a particular service. It also allows any comment posted on the site to be associated with your username. If you have not selected “keep me registered”, this cookie will be automatically deleted when you close your browser or computer.

Other third-party cookies

On some pages, third parties may set their own anonymous cookies to track the success of an application or to personalize an application. For example, when you share an article using the social network button on a site, that social network will record your activity.

WHAT TYPE OF INFORMATION IS STORED AND ACCESSED THROUGH COOKIES?

Cookies store information in a small text file that allows a website to recognize a browser. The web server will recognize the browser until the cookie expires or is deleted. The cookie stores important information that improves the Internet browsing experience (for example, language settings, keeping a user connected to his webmail account, online banking security, keeping products in the shopping cart).

WHY ARE COOKIES IMPORTANT TO THE INTERNET?

Cookies are the focal point of the efficient functioning of the Internet, helping to generate a friendly browsing experience, adapted to the preferences and interests of each user. Rejecting or disabling cookies may make some sites unusable. Examples of important uses of cookies (that do not require user authentication through an account) include:

Content and services tailored to user preferences: news, weather, sports, maps, public and government services, entertainment sites and travel services.
Offers tailored to users’ interests: saving passwords, language preferences.
Keeping child protection filters for internet content (safe search features).
Measurement, optimization and analysis features, such as confirming a certain level of traffic on a website, what type of content is viewed and how a user arrives at a website (for example, through search engines, directly or from other websites). Websites perform these analyzes to improve their use for the benefit of users.

SECURITY AND PRIVACY ISSUES

Cookies are NOT viruses! They use plain text formats and are not made up of code snippets, so they cannot be executed or self-executing. Consequently, they cannot be duplicated or replicated to other networks to run or replicate again. Since they cannot perform these functions, they cannot be considered viruses. Cookies can, however, be used for negative purposes. Because they store information about user preferences and browsing history, both on a specific site and across multiple sites, cookies can be used as a form of spyware. Many anti-spyware products are aware of this and constantly mark cookies for deletion during anti-virus/anti-spyware deletion/scanning procedures. In general, browsers have built-in privacy settings that offer different levels of cookie acceptance, validity period, and automatic deletion after the user has visited a particular site.

TIPS FOR SAFE AND RESPONSIBLE BROWSING BASED ON COOKIES.

Customize your browser’s cookie settings to reflect a level you are comfortable with regarding cookie security.
If you share access to your computer, you might consider configuring your browser to delete individual browsing data each time you close your browser. This is a way to access sites that place cookies and delete any visit information at the end of the browsing session.
Constantly install and update antispyware applications.
Many spyware detection and prevention applications include detection of attacks on websites. Thus, it prevents the browser from accessing websites that might exploit browser vulnerabilities or download dangerous software.

HOW CAN COOKIES BE DISABLED?

Limiting the use of cookies may affect certain functionalities of the web page. In this sense, essential cookies (without which the site can no longer function properly) cannot be edited. If you want to remove cookies stored on your devices and configure your web browser to refuse cookies, you can use your web browser’s preference settings. You can usually find the browser settings related to cookies in the “Options”, “Tools” or “Preferences” menus of the web browser you use to access the website. To learn more, please visit your browser’s website:

Cookie settings in Internet Explorer – Internet Explorer;
Cookie settings in Firefox – Firefox;
Cookie settings in Chrome – Chrome;
Cookie settings in Safari – Safari;
Cookie settings in Edge – Edge;
Cookie settings in Opera – Opera.

To learn more about cookies, please visit www.allaboutcookies.org or see www.youronlinechoices.eu, which contains additional information about behavioral advertising and online privacy.

Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the App after any change constitutes your acceptance of the new Privacy Policy.

By using the QUANTUM EVA AI application and the www.quantumai.ro website, you confirm that you have read, understood and agree to be bound by this Privacy Policy.

For any questions about this Privacy Policy, please contact us at support@quantumai.ro.